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Workplace Services

Creating Smarter Spaces

Time is Money, Spend Yours Wisely

Spend less time managing the day-to-day, and more time focusing on the strategic goals of your organization. From occupancy and space management to service help desks, Heide & Cook offers workplace service solutions to make your time less hectic and more productive. Your time is precious – spend it where your organization needs you most.

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Time is Money, Spend Yours Wisely

Capabilities

Occupancy & Space Management

Heide & Cook utilizes a cloud-based integrated work management system to manage and track space occupancy, vacancy and availability. We can arrange and perform moves via your vendor, in-house staff or under our vendor network. Information is updated automatically when moves are completed, giving you the information you need at your fingertips.

Service Help Desk

Ordering services is a breeze through Heide & Cook’s self-service request portal for employees and authorized personnel. We can staff an on-site help desk or provide assistance remotely. Users can set up problem types and automate routing to the appropriate maintenance personnel. When Heide and Cook is the maintenance provider, our technicians are dispatched directly from the field via mobile devices, allowing quick response time and real time access to your work order status.

Shared Space Reservations & Scheduling

How much time do you spend managing reservations for your building’s conference rooms, training centers other shared spaces? Heide & Cook can provide the integrated work management system and staff to manage your spaces, schedule catering, provide online access to determine space availability, notify attendees, and generate real-time occupancy information using integrated occupancy sensors.

Subcontracted Services

Many facilities require 40, 50 or even 60 separate vendors and subcontractors to provide the array of services needed to operate and maintain a facility. Heide & Cook’s established network of partners provide high-quality services to meet each of our customer’s unique demands.

Instant Data Access: Customer Portal

Instant Data Access: Customer Portal

We deploy mobile technology to simplify the collection and management of current asset data and maintenance records. Customers can securely access up-to-date maintenance records for all of their buildings in real time, empowering them with information and visibility to make better decisions about managing their assets.

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