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Elevator Services

We Keep You Moving

Reliability for You, Convenience for Building Tenants

Elevators. Your tenants usually don’t notice them – that is, until they stop working.

When it comes to critical, high-visibility vertical transportation equipment, we believe the best defense is a good offense. Heide & Cook’s preventive maintenance approach is designed to prevent breakdowns and ensure safe reliable transportation for employees, tenants and customers. We have a dedicated response team with critical repair parts on-hand 24/7, ensuring inconveniences and outages are solved quickly.

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Reliability for You, Convenience for Building Tenants


Tailored Service

Elevator equipment manufacturers have unique features, which require a customized maintenance approach. Heide & Cook’s certified elevator technicians are dedicated solely to taking care of your vertical transportation equipment, following proven industry practices across all OEMs to ensure your equipment operates safely and reliably.

On-Demand Field Service

H&C’s elevator technicians are on-hand 24/7 to keep your vertical transportation systems operational. We have the breadth to dispatch skilled service technicians quickly from our Honolulu office to any island in Hawaii.

All Types of Vertical Transportation Equipment

From elevators and escalators to stair lifts and moving walkways, Heide & Cook technicians are qualified to take care of any type of vertical transportation equipment. We have the expertise to perform comprehensive maintenance and modernization tasks so your equipment is always running at optimum performance.

Equipment Support

Heide & Cook has long-standing relationships with a network of suppliers, consultants and elevator professional across the islands and beyond – giving you the peace of mind that we can solve any of your maintenance and repair needs quickly and in many cases without down-time.

Instant Data Access: Customer Portal

Instant Data Access: Customer Portal

We deploy mobile technology to simplify the collection and management of current asset data and maintenance records. Customers can securely access up-to-date maintenance records for all of their buildings in real time, empowering them with information and visibility to make better decisions about managing their assets.

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