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Refrigeration Services

Uptime Is Money

Minimum Downtime, Maximum Reliability

We understand that your building’s refrigeration equipment downtime can cost you money by the minute.

Heide & Cook’s proactive, routine maintenance plan and rapid-response, 24/7 troubleshooting services are designed to extend the life of your equipment and ensure optimal equipment uptime. From refrigerators to walk-in freezers to ice machines, our certified and experienced technicians are committed to keeping your equipment working reliably and efficiently.

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Minimum Downtime, Maximum Reliability


Qualified Technicians

Heide & Cook’s large fleet of trained and certified technicians are committed to solving your problems while providing stellar customer service. In addition to meeting extensive in-house training requirements, our technicians draw upon deep field experience servicing all types of refrigeration facilities to customers across all of Hawaii.

Routine Maintenance

Proactive maintenance is the key to maximizing your refrigeration system’s efficiency and reliability. An effective preventive maintenance program maximizes uptime while minimizing breakdowns, repairs and energy costs.

Service & Repair

Our five island branches serving Maui, Hawaii, Kauai and Oahu are equipped to handle any emergency refrigeration repair, any time. Heide & Cook maintains an inventory of critical refrigeration parts to ensure minimal equipment disruption.

24/7 Coverage

Our qualified refrigeration technicians are available 24 hours a day, 365 days a year, fully stocked and ready to respond to even the largest and most complex refrigeration emergencies.

Instant Data Access: Customer Portal

Instant Data Access: Customer Portal

We deploy mobile technology to simplify the collection and management of current asset data and maintenance records. Customers can securely access up-to-date maintenance records for all of their buildings in real time, empowering them with information and visibility to make better decisions about managing their assets.

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